![]() ![]() ![]() I made sure I wasn’t using a password longer than 16 characters I changed passwords then I changed again to a password consisting solely of alphanumeric characters. I saw that the thing hadn’t completely uninstalled, so I followed advice on how to really uninstall Thunderbird. I moved my profile and various Thunderbird files around I created a new profile I uninstalled and reinstalled Thunderbird. At first, I saw it was saving the password with the previous pop3 setting, but removing that entry and retrying didn’t change anything the message would come back all the same. ![]() If I clicked Cancel and then went into Thunderbird’s Tools > Options > Security > Passwords tab > Saved Passwords > Show Passwords, I could see that it had the right password. If I clicked “Retry” or “Enter New Password,” I would just get that dialog over again. When I clicked OK on that dialog, Thunderbird said this: Mail server responded: authentication failed ![]() Previously (for those who are searching for that alternative) the message was I got that particular message because I had taken Microsoft’s advice to replace my original “ ” server (in Thunderbird account settings outgoing server ) with this alternative. Instead, I joined others who started getting this error message: I changed my password on Hotmail, and suddenly Thunderbird was no longer able to download messages from Hotmail. I was using Thunderbird (15 or 24, turned out not to matter) as my email program on Windows 7. ![]()
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